cbazi's Privacy Policy

cbazi is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes how cbazi collects, stores, uses, and in certain cases discloses personal information. By creating an account or using services on this platform, you are giving your consent to accept all the terms and conditions of this policy.

This policy applies only to cbazi's own platform, website, and services. We are not responsible for the privacy practices of third-party websites or services.

1. Information We Collect

cbazi collects user information in various ways. The categories of that information are described in detail below:

1.1 Information Provided Directly

We collect information you provide directly during account registration and verification. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket account numbers)
• Account password (stored in encrypted form)
• Information provided when contacting the support team

1.2 Automatically Collected Information

When you use the cbazi platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Time of access to the platform and session duration
• Which pages were visited and which games were played
• Information collected from cookies and similar tracking technologies

1.3 Transaction-Related Information

Records of your financial transactions on the platform are stored, such as deposit amounts, withdrawal amounts, gaming history, and bonus usage information.

2. Purpose of Data Use

cbazi uses collected information only for the following legitimate purposes:

• Service Delivery: For account management, gaming services, processing financial transactions, and providing customer support.
• Identity Verification: To complete the Know Your Customer (KYC) process and prevent fraud.
• Security Assurance: To detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.
• Service Improvement: To analyze user experience and improve the platform.
• Communication: To send important updates, transaction confirmations, and support-related messages.
• Legal Compliance: To comply with applicable laws and regulations.

3. Data Storage and Protection

3.1 Security Measures

cbazi uses industry-standard security measures to protect your personal information. Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all information transmitted between your browser and our servers secure. Passwords are always stored in encrypted form and cannot be read by any employee.

We conduct regular security audits and take the most up-to-date technical and organizational steps for data protection.

3.2 Data Retention Period

cbazi retains your information for as long as necessary to meet legal obligations. Even after an account is closed, some information may be retained for a specified period — but only for legal, regulatory, or security-related reasons.

4. Data Disclosure and Sharing with Third Parties

cbazi does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We use trusted third-party services for payment processing (bKash, Nagad, Rocket), technical support, and other operational activities. These service providers only receive access to the information necessary to complete their specific tasks, and they also comply with strict privacy rules.

4.2 Legal Requirements

We may be required to disclose information if required by a court order, a lawful request from a government authority, or to comply with applicable law.

4.3 Fraud Prevention

Information may be shared with relevant authorities or other organizations to prevent money laundering, fraud, or other illegal activities.

5. Cookie Policy

The cbazi platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Use of Cookies

• Essential Cookies: To ensure the basic functionality of the platform — for maintaining login sessions, security verification, and similar purposes.
• Functionality Cookies: To remember your preferences and settings, providing a better experience on subsequent visits.
• Analytics Cookies: To understand platform usage patterns and improve services.

5.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.

6. User Rights

As a user of the cbazi platform, you have the following rights over your own personal information:

• Right of Access: You can find out what information we are storing about you.
• Right of Rectification: You can request that incorrect or incomplete information be corrected.
• Right of Erasure: In certain circumstances you can request that your information be deleted — however, this may not be possible if there are legal obligations.
• Right to Restrict Processing: In some cases you can request that the processing of your information be restricted.
• Right to Portability: You can request your information in a structured, machine-readable format.
• Right to Object: In certain cases you can object to the processing of your information.

If you wish to exercise these rights, please contact our support team. We will respond to your request as soon as possible.

7. Privacy of Minors

cbazi's services are strictly for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered on our platform, that account will be closed immediately and the relevant information will be deleted.

If a parent or legal guardian believes that a minor has opened an account on cbazi, please notify our support team immediately.

8. International Data Transfers

cbazi may use data centers and servers in various locations around the world. Even if your information is transferred outside of Bangladesh, we ensure that it receives the same standard of protection described in this policy. We comply with international data protection standards and ensure appropriate contractual safeguards.

9. Third-Party Links and Services

The cbazi platform may have connections with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming) and other services. These third parties have their own privacy policies, for which cbazi is not responsible. We recommend that you review the privacy policy of any third-party service before using it.

10. Changes to This Policy

cbazi may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the platform or inform you at your registered email. The most current policy will always be available on this page. Continuing to use the platform after changes are made will be considered as your acceptance of the updated policy.

You are advised to review this page regularly to protect your own information.

11. Steps in the Event of a Data Breach

If a data security breach occurs, cbazi will act promptly. Affected users will be notified as soon as possible and all necessary steps will be taken to limit the damage. We will also notify the relevant authorities in accordance with applicable law.